Your files stay with you.
How Luma handles local media processing, website requests and support messages.
Updated: 26 October 2026. Operator: Marius-Ionel Cioanca, based at 44 Blakeney Road, Bristol, BS7 0DN, United Kingdom. For privacy questions, email lumatools.help@gmail.com.
Your images, videos and audio
Choosing a file lets your browser read and process it on your device. Luma does not upload your selected media, filenames, previews or processing results. We cannot see or recover those files. Keep your originals and save any results you want to keep.
Processing uses temporary memory, workers and temporary browser URLs. These are released when you clear the files or close the page. The application does not save selected media in cookies, local storage, IndexedDB or a server database. Downloads that you save remain on your device until you delete them.
Requests needed to load the website
Cloudflare Pages delivers the website. Loading a page, a public sample or a processing library sends ordinary connection information to Cloudflare, including your IP address, requested URL and browser request headers. The selected media and its filename are not included in these requests.
AI models and video/image engines download from this website when needed and run locally. Your browser may cache these public application assets. Standard image enlargement does not require an AI model. The optional extra-enhancement step does.
We use hosting to deliver and protect the website. Our lawful basis for the associated connection information is legitimate interests in operating a reliable, secure service. Cloudflare also handles information for its own service and security purposes as explained in its privacy policy. We do not operate an additional visitor-log database or enable an analytics tracking script in this release.
Support email
If you email us, Google Gmail receives your email address, message, email headers and any attachments you choose to send. We use that information to answer your request, investigate a problem and manage related follow-up. Our lawful basis is legitimate interests in providing support and addressing complaints. We do not use support messages for marketing.
We keep support messages while handling your request and any necessary follow-up, then delete them when they are no longer needed. We may retain relevant messages longer where necessary to meet legal obligations or resolve disputes.
The report helper prepares text on your device. Copying uses your clipboard; downloading saves a text file; the email button opens your email application. Sending is your choice. The helper does not upload a report or attach your media. Please do not send private photos, identity documents or confidential recordings.
Providers and international processing
Cloudflare and Google operate internationally, so connection information and support correspondence may be handled outside the UK, including in the United States. Their policies describe their processing, retention practices and transfer safeguards: Cloudflare and Google. Provider-controlled security records and backups may follow different retention periods from the support inbox. We do not promise that all provider records are deleted when an email is deleted.
Your choices and rights
You do not need to create an account or send us an email to use the tools. You can cancel processing, clear files, close the page and remove stored theme preferences through your browser settings. We do not use your media for profiling or automated decisions about you.
Depending on applicable law and the circumstances, you may request access to, correction or deletion of personal information we hold, restrict its use, or object to processing based on legitimate interests. Data portability applies where its legal conditions are met. Contact lumatools.help@gmail.com for a request or complaint; please provide enough information to identify the correspondence involved without sending unnecessary identity documents.
You may also complain to the UK Information Commissioner's Office, or your local data protection authority where applicable. These rights do not give us access to media that never left your device.
Preferences, advertising and changes
The application remembers your chosen theme using luma-theme in local storage. See cookies and storage for details. This release has no advertising, analytics scripts or tracking pixels. Cloudflare security features may make additional requests or use security cookies to protect the service. See the linked Cloudflare privacy policy for its processing.
We will update this notice before adding advertising or other new personal-data uses. Optional tracking will require the applicable disclosures and consent arrangements before activation.